At Homebase Furniture Store, we understand that timely and reliable delivery is crucial to bringing elegance and comfort to your home. Our delivery services are designed with your convenience in mind, ensuring that your carefully selected home décor and flooring solutions reach you safely and efficiently, no matter where you are.

Order Processing

Once you place your order, our team begins preparing your items with the same care and attention to detail that goes into selecting every product in our collections. All orders undergo our standard processing time of 1-2 business days before shipment. During peak seasons or promotional events, processing times may be slightly extended, but we always strive to dispatch your orders as quickly as possible.

Shipping Options

Standard Shipping – £12.95

For those who prefer faster delivery, our standard shipping option utilizes premium carriers including DHL or FedEx. With this service, your order will typically arrive within 10-15 business days after dispatch. This option is ideal for homeowners and interior designers working within specific project timelines.

Free Shipping

For orders over £50, we offer complimentary shipping via EMS. This economical option delivers your products within 15-25 business days after dispatch. Whether you’re ordering our luxury vinyl flooring, elegant rugs, or decorative candle holders, this service provides excellent value without compromising on care.

Global Reach with Careful Consideration

We proudly ship worldwide, bringing quality home furnishings to discerning customers across the globe. Please note that delivery to certain remote areas in Asia and other specified regions may not be available due to logistical constraints. During checkout, our system will automatically verify if we can deliver to your location.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package’s journey. We believe in transparency throughout the delivery process, allowing you to know exactly when to expect your new home furnishings.

Delivery of Special Items

Our diverse product range requires special handling considerations:

  • Flooring & Tiling Products: Laminate flooring, luxury vinyl tiles, and carpet tiles are carefully packaged to prevent damage during transit.
  • Fragile Items: Ornaments, vases, photo frames, and mosaic tiles receive additional protective packaging.
  • Large Items: Rugs, doormats, and runners are rolled and secured to maintain their pristine condition.

Receiving Your Order

When your order arrives, we recommend inspecting the packages immediately. While we take every precaution to ensure safe delivery, should you notice any visible damage to the exterior packaging, please note this with the delivery carrier and contact our customer service team promptly.

Need Assistance?

Our dedicated customer support team is here to help with any delivery-related questions or concerns. Contact us at [email protected] and we’ll be pleased to assist you.

Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier schedules. We appreciate your understanding should occasional delays occur.

Thank you for choosing Homebase Furniture Store. We’re committed to ensuring your shopping experience is as seamless and elegant as the products we curate for your home.